Last Updated: August 23rd, 2018
We respect your right to privacy. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the circumstances described in this Privacy Statement. In addition, your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information.
SECTION 1 - WHAT IS PERSONAL INFORMATION?
Personal information is information that identifies an individual or that can be reasonably associated with a specific person or entity, such as a name, contact information, Internet (IP) address and information about an individual's purchases and online shopping.
SECTION 2 - COLLECTION OF PERSONAL INFORMATION
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We collect information from you when you, sign up for or renew your VideoGameX membership, register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. We may automatically collect some information when you visit our website, such as your computer's IP address and operating system, the site from which you linked to us, your site activity, the time and date of your visit, and your purchases. This information may be collected through the use of "cookies" and web beacons. We also receive information from third parties who help us correct our records, prevent fraud, and provide Member Services or special promotions or products. We may combine any of this information with the other personal information we maintain about you.
SECTION 3 - USE OF PERSONAL INFORMATION BY VIDEOGAMEX
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
SECTION 4 - PROTECTION OF PERSONAL AND CREDIT CARD INFORMATION
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Online account information is accessible only by using a password. You must keep your password confidential. You are responsible for all uses of www.videogamex.com by anyone using your password. Please advise us immediately at firstname.lastname@example.org if you believe your password has been misused.
SECTION 5 - ONLINE SPECIFICS
Information Gathering and Use.
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
Cookies are not spyware, and VideoGameX Inc. does not collect multi-site data, share information with others that we gather through cookies or allow others to gather information on our site using cookies. Currently our site does not respond to “Do Not Track” features enabled through your browser. Your browser will accept cookies and allow automatic collection of information unless you change the browser default settings. If cookies are disabled the web site will not load properly.
Like most web sites, our servers log your IP address, the URL from which you accessed our site, your browser type, and the date and time of your purchases and other activities. We use this information for system administration, troubleshooting, fraud investigation and communications from VideoGameX Inc. (only).
Finally, we use web beacons to determine when and how many times a page has been viewed. Again, we use this information for our own marketing purposes.
Links to Other Sites
Updating, Reviewing or Correcting Online Personal Information
You may update, review or correct your online account information at any time by accessing your password-protected registration page via the "My Account" area of the Web site. You also may email us at email@example.com or call us at 1-714-841-1999. To update general membership information, such as a change of address, please see below.
SECTION 6 - OTHER USES AND DISCLOSURES
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By logging in to their account
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
SECTION 7 - MOBILE SPECIFICS
SMS (Text) Messages
We will send you SMS (text) communications only if you consent to receive them. We may send you information customized based on your area code, but we do not automatically collect any information that discloses your physical location. You may review our terms of SMS service here.
The VideoGameX App
In general, you do not need to provide any personal information to use our app. If you wish to make a purchase through the app, however, you must create an account. Personal information you provide is subject to this Videogamex.com Privacy Statement. In addition, as with any online service, our app automatically collects information such as an IP address, the unique identifier of your mobile device and the URL from which you accessed our app (see Online Specifics). Neither your name nor telephone number are automatically collected. It is not possible to opt out of providing information automatically collected through our apps.
Providers who supply the technology necessary for us to create the app may share in the receipt of automatically collected information. We restrict their use of personal information to the purpose of providing services to VideoGameX Inc. In addition, you should review the privacy statements published by your mobile carrier and by your device manufacturer. Either or both of them may automatically collect information. VideoGameX Inc. does not have access to information you provide to or that is automatically collected by these third parties. Except as described in this Privacy Statement, VideoGameX Inc. does not sell or share with third parties any information you provide or information automatically collected through our app.
SECTION 8 - QUESTIONS OR CONCERNS
If at any time you would like to unsubscribe from receiving future emails, you can Email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence. If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:
Visit us at any VideoGameX location;
Call us at 1-714-841-1999;
Email us at email@example.com; or
Write us at: Customer Service, 17610 Beach Blvd Ste 38, Huntington Beach, CA 92647.
SECTION 9 - CHANGES TO THIS STATEMENT
We may change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your Personal Information will be used.